Horrible service, bland food and lazy employees. Made us wait 5 minutes last visit at the drive thru intercom before coming out to tell us it did not work. After which the girl starts to take the order by MEMORY which was a disaster. Then come to find out they don't "allow" kids to have french fries with their meal, apparently the portion is so small they refuse to make them. We eat out twice a month, when we do all 7 of us eat out and we only do it on grocery day like so many parents I know. Which means we will be eating in the car. What kid wants mashed potatoes, cole slaw or beans with their meal? And what parent will allow their kids to eat this food in the car? You are making fries for 5 older people, why not throw some extra fries in the fryer for the kids? Even the employees admit the practice of no fries on the kids meal is stupid. Their lack of customer service and inability to give the customer the food they want could explain why this place is always empty. Oh well, they lost a good 60 bucks a visit from our family.
(1)
terry w.
their drive thru ordering system is a bit weird. you pull your car around the building to look at the menu like any other drive thru, but after you've figured out what you want, one of the employees will hastily wobble out to your car like a chicken to take your order. the prices here tend to be a little higher than most chicken places ($7-$8 for 2 pcs, 1 side, 1 biscuit, and a drink), but you can choose which pieces you want (i get all breasts so it's not a bad deal). the chicken itself is a bit greasier than most other places--even church's--but that keeps the meat nice and juicy. if they put a tad more seasoning on the chicken or offer it in spicy, i would give it another 1/2 star. oh yeah, do NOT get the fried pickles!
(3)
David A.
I was looking for something to eat on a Sunday in Marble Falls and a suggestion For Chicken Express was made. Ordered my food and presto it arrived as soon as I paid for it. Really fast and good service. Excellent chicken strips, mashed potatoes, green beans, sweet tea and gravy. You can put that gravy on anything if you want it to taste better! The fries and macaroni and cheese were ok, which is unusual since these two items are usually the stars of most restaurants. I am a chicken express customer now.
(5)
Elisabeth P.
Ordered thru the drive thru and upon arrival at the main window. I saw the employees messing with their hair or their face then grabbing the boxes to put food in. They should be wearing gloves and hair nets. I don't know if I will be back. That was pretty nasty.
(1)
Wes O.
I love the Chicken Express in Lakeway, so when I was in Marble Falls for a quick bite, I stopped here to grab chicken strips. The good news is that the chicken strips, once I finally got them, tasted the exact same. The bad news is that they took about 10 minutes or so to get them. I'll be optimistic and say that fresh is better, so there is that. Fries were standard frozen fries and the roll had seen better (and warmer) days. The Lakeway location has self-serve tea refills including sweetener and lemon packets. Not here. You have to ask for any condiment/accessory beyond napkins and ketchup packets. When you combine that along with the busy and frazzled staff, it's a less than welcoming experience.
(2)
Melissa C.
Chicken was good. Mashed potatoes were delicious! Super fast, not too dirty either. Fried okra wasn't bad either. It was one of the only things open on a Sunday evening.
(3)
Kurt W.
The last 3 times I have came by here after 6pm to get a tea or a snack pack I would be the only person in the drive through. No one came to the window to see if someone was helping me. There were a few people standing around talking and look up an glance at me then continue talking so I drove off.
(2)
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Address :2408 US Highway 281
Marble Falls, TX, 78654
Sorry, Store hours have not been updated. If you are the owner of this restaurants. Please update the store hours.
Specialities
Takes Reservations : No Take-out : Yes Accepts Credit Cards : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Average Has TV : No
Jennifer B.
Horrible service, bland food and lazy employees. Made us wait 5 minutes last visit at the drive thru intercom before coming out to tell us it did not work. After which the girl starts to take the order by MEMORY which was a disaster. Then come to find out they don't "allow" kids to have french fries with their meal, apparently the portion is so small they refuse to make them. We eat out twice a month, when we do all 7 of us eat out and we only do it on grocery day like so many parents I know. Which means we will be eating in the car. What kid wants mashed potatoes, cole slaw or beans with their meal? And what parent will allow their kids to eat this food in the car? You are making fries for 5 older people, why not throw some extra fries in the fryer for the kids? Even the employees admit the practice of no fries on the kids meal is stupid. Their lack of customer service and inability to give the customer the food they want could explain why this place is always empty. Oh well, they lost a good 60 bucks a visit from our family.
(1)terry w.
their drive thru ordering system is a bit weird. you pull your car around the building to look at the menu like any other drive thru, but after you've figured out what you want, one of the employees will hastily wobble out to your car like a chicken to take your order. the prices here tend to be a little higher than most chicken places ($7-$8 for 2 pcs, 1 side, 1 biscuit, and a drink), but you can choose which pieces you want (i get all breasts so it's not a bad deal). the chicken itself is a bit greasier than most other places--even church's--but that keeps the meat nice and juicy. if they put a tad more seasoning on the chicken or offer it in spicy, i would give it another 1/2 star. oh yeah, do NOT get the fried pickles!
(3)David A.
I was looking for something to eat on a Sunday in Marble Falls and a suggestion For Chicken Express was made. Ordered my food and presto it arrived as soon as I paid for it. Really fast and good service. Excellent chicken strips, mashed potatoes, green beans, sweet tea and gravy. You can put that gravy on anything if you want it to taste better! The fries and macaroni and cheese were ok, which is unusual since these two items are usually the stars of most restaurants. I am a chicken express customer now.
(5)Elisabeth P.
Ordered thru the drive thru and upon arrival at the main window. I saw the employees messing with their hair or their face then grabbing the boxes to put food in. They should be wearing gloves and hair nets. I don't know if I will be back. That was pretty nasty.
(1)Wes O.
I love the Chicken Express in Lakeway, so when I was in Marble Falls for a quick bite, I stopped here to grab chicken strips. The good news is that the chicken strips, once I finally got them, tasted the exact same. The bad news is that they took about 10 minutes or so to get them. I'll be optimistic and say that fresh is better, so there is that. Fries were standard frozen fries and the roll had seen better (and warmer) days. The Lakeway location has self-serve tea refills including sweetener and lemon packets. Not here. You have to ask for any condiment/accessory beyond napkins and ketchup packets. When you combine that along with the busy and frazzled staff, it's a less than welcoming experience.
(2)Melissa C.
Chicken was good. Mashed potatoes were delicious! Super fast, not too dirty either. Fried okra wasn't bad either. It was one of the only things open on a Sunday evening.
(3)Kurt W.
The last 3 times I have came by here after 6pm to get a tea or a snack pack I would be the only person in the drive through. No one came to the window to see if someone was helping me. There were a few people standing around talking and look up an glance at me then continue talking so I drove off.
(2)